Changes to our policy regarding aged pending applications

We have introduced a new policy to help manage old applications.

From Monday 28 October, any pending applications older than 365 days will be automatically removed from our system.

This change will help clients manage their applications more efficiently, and will also ensure clients have reviewed the latest copies of product offer documents when applying.

Note: This policy will not impact saved (but not yet submitted) applications.

Need more information?

If you have any questions, please contact us.

Published: 25 October 2019